The Virginia Department of Health (VADOH) contracted with the BCSR in 2016 to collect their PRAMS data. Initially, the VADOH contracted the BCSR to perform their phone operations only. After a few months of phone data collection, the VADOH decided to also contract the BCSR to perform their mail operations as well. Because of the success of cash handling with the BCSR, the VADOH has decided to changed their gift card incentives and rewards to cash during the transition of the mail operations. The BCSR is also providing support to meet the needs of the department of health during the public outbreak of the Zika Virus.
VA PRAMS Surveys